.lw-florence{--lw-ink:#24211d;--lw-gold:#d4b263;--lw-paper:#fcfaf5;--lw-muted:#6f685c;--lw-line:#e5dfd1;font-family:Arial,Helvetica,sans-serif;color:var(--lw-ink);font-size:15px;line-height:1.5;position:fixed;right:max(20px,env(safe-area-inset-right));bottom:max(20px,env(safe-area-inset-bottom));z-index:2147482000;box-sizing:border-box;text-align:left;letter-spacing:normal}
.lw-florence *{box-sizing:border-box}.lw-florence [hidden]{display:none!important}.lw-florence button,.lw-florence textarea{font:inherit;letter-spacing:normal}.lw-florence button{cursor:pointer}.lw-florence button:disabled{cursor:wait;opacity:.6}.lw-florence button:focus-visible,.lw-florence a:focus-visible,.lw-florence textarea:focus-visible,.lw-florence__transcript:focus-visible{outline:3px solid #967228;outline-offset:3px}.lw-florence__launcher{display:flex;align-items:center;gap:10px;padding:15px 22px;border:1px solid #a78b4c;border-radius:100px;background:var(--lw-ink);color:var(--lw-paper);box-shadow:0 6px 24px #211d1826;font-weight:600;min-height:54px;transition:transform .18s,box-shadow .18s}.lw-florence__launcher:hover{transform:translateY(-2px);box-shadow:0 9px 28px #211d1833}.lw-florence__spark{font-size:24px;color:var(--lw-gold);line-height:1}.lw-florence__panel{position:absolute;right:0;bottom:72px;width:390px;max-width:calc(100vw - 40px);height:600px;max-height:calc(100dvh - 116px);display:flex;flex-direction:column;background:var(--lw-paper);border:1px solid var(--lw-line);border-radius:18px;overflow:hidden;box-shadow:0 18px 70px #24211d2e}.lw-florence__header{display:flex;justify-content:space-between;align-items:flex-start;padding:23px 24px 20px;background:var(--lw-ink);color:var(--lw-paper);border-bottom:3px solid var(--lw-gold);flex-shrink:0}.lw-florence__eyebrow{font-size:9px;letter-spacing:.2em;color:var(--lw-gold);margin:0 0 5px;font-weight:600}.lw-florence__title{font-family:Georgia,'Times New Roman',serif;font-size:29px;font-weight:400;line-height:1.2;margin:0 0 5px;color:inherit;text-transform:none;letter-spacing:.01em}.lw-florence__subtitle{font-size:11px;color:#d6d0c5;margin:0}.lw-florence__close{padding:0;margin:-5px -9px 0 0;width:40px;height:40px;color:#f5efdf;background:transparent;border:0;border-radius:50%;font-size:28px!important;line-height:1}.lw-florence__close:hover{background:#ffffff12}.lw-florence__preview{font-size:11px;text-align:center;background:#f0e4c7;color:#5c471f;margin:0;padding:7px 10px;border-bottom:1px solid #e5d6b2;flex-shrink:0}.lw-florence__transcript{flex:1;overflow-y:auto;overscroll-behavior:contain;min-height:80px;padding:22px 18px 10px;scrollbar-width:thin}.lw-florence__message{max-width:91%;padding:12px 15px;border-radius:12px;margin:0 0 15px;background:#f0ece3;border:1px solid #e9e4da;overflow-wrap:anywhere}.lw-florence__message--customer{margin-left:auto;background:#29251f;color:#fffaf0;border-color:#29251f;border-bottom-right-radius:3px}.lw-florence__message--assistant{border-bottom-left-radius:3px}.lw-florence__author{font-size:10px;display:block;font-weight:700;letter-spacing:.04em;color:#746239;margin-bottom:5px}.lw-florence__message--customer .lw-florence__author{color:#e6cc92}.lw-florence__message p{font-size:14px;line-height:1.6;white-space:pre-wrap;margin:0;color:inherit}.lw-florence__status{font-size:12px;line-height:1.5;color:#6d5730;margin:0;padding:0 20px 10px;flex-shrink:0}.lw-florence__status:empty{padding:0}.lw-florence__form{display:flex;align-items:flex-end;gap:10px;margin:0;padding:14px 17px 9px;border-top:1px solid var(--lw-line);flex-shrink:0}.lw-florence__input{min-width:0;width:100%;height:64px;min-height:64px;max-height:140px;resize:vertical;background:#fff;border:1px solid #cfc7b7;padding:10px 12px;border-radius:8px;color:var(--lw-ink);font-size:16px!important;line-height:1.4!important;box-shadow:none}.lw-florence__input::placeholder{color:#777064}.lw-florence__send{border:1px solid #ac8b43;border-radius:8px;padding:11px 14px;min-height:44px;background:var(--lw-ink);color:var(--lw-paper);font-size:13px!important;font-weight:600}.lw-florence__send:hover{background:#443a27}.lw-florence__retry{align-self:flex-start;border:1px solid #9f8348;background:#f5edda;color:#5a431a;border-radius:6px;margin:0 20px 12px;padding:9px 12px;min-height:44px;font-size:12px!important}.lw-florence__footer{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:0 18px 14px;font-size:10px;color:var(--lw-muted);flex-shrink:0}.lw-florence__footer p{margin:0;font-size:10px;max-width:210px}.lw-florence__contact{color:#5b4822;text-decoration:underline;text-underline-offset:2px;white-space:nowrap;padding:0 0 5px}.lw-florence__sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:480px){.lw-florence{right:max(12px,env(safe-area-inset-right));bottom:max(12px,env(safe-area-inset-bottom))}.lw-florence__panel{width:calc(100vw - 40px);max-width:calc(100vw - 40px);height:590px;max-height:calc(100dvh - 100px);bottom:68px;border-radius:14px}.lw-florence__header{padding:19px 20px 16px}.lw-florence__launcher{padding:13px 19px;min-height:52px}.lw-florence__transcript{padding:18px 14px 8px}.lw-florence__form{padding:12px 13px 9px;gap:8px}.lw-florence__send{padding:11px 12px}.lw-florence__footer{padding:0 14px 12px;gap:8px}.lw-florence__footer p{max-width:165px}.lw-florence__message{max-width:94%}}
@media(prefers-reduced-motion:reduce){.lw-florence__launcher{transition:none}.lw-florence__launcher:hover{transform:none}}